Patron Privacy at OC Public Libraries

OC Public Libraries safeguards personally identifiable information. 

All people, regardless of origin, age, background, or views, possess a right to privacy and confidentiality in their library use.

See also our Materials Selection Policy for more information.

Personally Identifiable Information (PII) Collected

OC Public Libraries collects personally identifiable information for issuing library cards:

• Name
• Address
• Email address
• Telephone number
• License or other ID number

Access to personally identifiable information is restricted to authorized employees checking out library items, processing requests, and answering account questions.

Security

OC Public Libraries prioritizes both data security and the accuracy of personally identifiable information. Our library employs secure data networks safeguarded by industry-standard firewalls and password protection systems. Access to user-provided information is limited to authorized personnel only.

For services involving sensitive data like credit card information, our library application encrypts all ordering details, including names and credit card numbers. This encryption ensures the confidentiality and protection of such information.

How to Contact Us

Please contact us if you have any questions or concerns about privacy at OC Public Libraries.