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Attorneys should be contacted only when the case at issue is on calendar for a court action. Attorneys handle all questions for cases they make appearances on. If an action is not pending in court then the general contact numbers for CSS should be used (866) 901-3212 and the caller will be directed to the appropriate team for assistance.
Paralegals at CSS do a variety of assignments including the following:
Qualified Domestic Relations Order (QDROS)
California Insurance Intercept Program (CIIP)
Personal Injury Liens
Probate & Trusts
Workers Compensation Liens
If you have a question concerning a case with one of these actions pending or in process, the paralegal team is the first point of contact. If the paralegal cannot resolve your issue, you will be referred to the assigned attorney. The best way to contact the paralegal assigned to a case is by e-mail at email@example.com. This team mailbox is continually monitored. If, however, you have a very urgent issue, you may contact the following individual:
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